FAQ

What is Call Me in China?

Our service makes it cheap and easy for people outside of China to reach you directly on your mobile phone in China or Hong Kong. When you sign up, you choose a new number in your home country (a new number that will be used exclusively by you). You then give that number to your friends, family, customers, or anyone who may want to call you. Calling this number will connect directly to your mobile phone. You pay us a low per-minute rate (see below for rates), and the person calling just pays their phone operator the usual fee for a local call --- often free.

If you're traveling between Hong Kong and mainland, you can even switch your number to forward to whichever number you happen to be using at the moment. When you're in Hong Kong, you can set your CallMeInChina number to ring you in Hong Kong. When you're in mainland, update the number to ring your mobile there. You can update your number at any time.

Which countries do you support?

See our order form for a list of countries where we can provide you with a virtual phone number. If your country isn't shown, then please contact us. We likely can help you get a number in your country too.

How much does it cost?

• You pay a low fixed monthly fee for each CallMeInChina number from your pre-paid balance. The price depends on the country (for example 3.99 for the US). Please see our order form for details.
• You pay a low per-minute fee from your pre-paid balance. Per minute rates to China are currently $0.038 per minute. Hong Kong is $0.033.

What if I don't like it?

We offer a 30-day money-back guarantee on the cost of your number. If you don't like it, just contact us with an email or the support form on the login page and we'll refund the payment for your phone-number (ie: $3.99 for your US number) and any prepaid credit you have. No questions asked. We will not be able to refund payments for calling credit though.

Do I need to download any software?

No. CallMeInChina works directly with your existing phones, no software involved.

Can I pick my number?

Yes, you can. Call Me in China has a large inventory of numbers around the world to choose from.

Do people need to dial any special codes or numbers to reach me?

No. Your CallMeInChina number is a regular phone number in your home country. To reach you, callers just dial your CallMeInChina number and they'll directly get through to your phone in China.

Do you support outgoing calls?

Not yet, but we're working on that. For now, our service is just about being able to receive calls.

Who are you?

We are a US company based in Massachusetts, though we operate phone numbers in several different countries and focus specifically on placing calls to phones in China and Hong Kong. Our founders are former Microsoft engineers and managers. See our contact information here.